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- PMPeder Munkholm J.Verified BuyerRated 1 out of 5 stars1 week agoChristmas Tree Stand "Deluxe"?
The metal used for the stand was so soft, that the tree simply continued topple over because the shape kept bending.
After several attempts then we gave up, threw it into to the trashcan and bought a "cheap" one instead, which fortunately works well.
The delivery time was roughly 1 month, even though it was stated that it would be much less. (it did arrive before x-mas though:))
The delay in shipping time is was can happen and no dissapointment as such, but the lack of quality control of the product and claiming it to be "Deluxe" is very provocing to my sense of fairness.
As a minimum, then i would suggest that you remove or replace the name of the product to reflect it's quality
Br
Peder Munkholm Jacobsen,
Denmark
BBby Benson - Swedish Design1 week agoHi Peder,
This was not a fun review to read and I do understand your frustration. Thank you for taking your time to share your feedback, we appreciate it! Our team works hard to constantly improve and get better, but are sorry we fell short in providing you with a great product.If you ever have any issues such as this, please do reach out to our customer support team on info@bybenson.com to allow us a chance to find a solution. We hope we get another chance in the future to prove we are better than one star.
Kind regards,
by Benson - PTPer T.Rated 5 out of 5 stars3 years agoperfect chair volume for water
perfect chair volume for water easy to tighten screw
Translated from Swedish